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ShopFair





With the continuous development of e-commerce market, community e-commerce, as an emerging business model, not only meets the personalized needs of consumers, but also provides more efficient sales channels for local merchants. This project aims to build a community e-commerce platform integrating commodity sales, in-store verification and after-sales service, and provide convenient and fast shopping experience for community residents by combining the advantages of online and offline.

I. Main functions:
1. Client
(1) The user can register the account through the mobile phone number, email and other ways, and the account password can be quickly logged in.
(2) Display personalized product recommendations, featured activities, hot product rankings and regional features to provide users with a rich variety of shopping choices.
(3) Support browsing products by category, keyword search function, and a variety of screening conditions (such as price, sales, ratings, etc.), to help users quickly find the goods they need.
(4) The user can add items to the cart, modify the quantity, delete items, and complete the purchase process after confirming the order details, selecting the delivery address and payment method.
(5) Provide users with an order list that can be written off, generate a verification code or link, and facilitate users to scan in the store to complete the verification.
(6) Users can view the order status, manage personal information, delivery address and coupons.
(7) Support users to apply for refund/return, contact customer service and submit after-sales evaluation and other functions to ensure a good user experience.

2. Merchant side
(1) Merchants can register and certify by submitting the necessary qualification documents, and set the basic information of the store.
(2) Merchants can independently manage the work of product removal, classification, information editing, etc., to ensure the accuracy and timeliness of product information.
(3) Merchants can receive notifications of new orders, view order details, mark the status of order processing and print invoices.
(4) Merchants can edit store information, set business hours and manage preferential activities to enhance store attractiveness.
(5) Provide sales statistics, hot commodity analysis, customer behavior analysis and other data for merchants to help them make better business decisions.

2. Functional nodes of community e-commerce software

1. Client function

1.1 Registration and Login
- User registration and login
- Third-party account login (such as wechat, Alipay, etc.)

1.2 Home Page
- Product recommendation
- Feature event display
- Hot commodity list
- Display of regional products

1.3 Product browsing and search
- Browse products by category
- Keyword search for products
- Screening criteria (price, sales, ratings, etc.)

1.4 Shopping Cart
- Add items to cart
- Modify the number of items in the cart
- Delete items from shopping cart

1.5 Place an order to Purchase
- Confirm order details
- Select a shipping address
- Select a payment method
- Submit order and pay

1.6 Verification at the store
- Show cancellable orders
- Generate a write-off code or link
- Scan and cancel at the store

1.7 Individual Center
- View order status
- Personal information management
- Delivery address management
- Coupon Management

1.8 After-sales Service
- Request a refund/return
- Contact customer service
- Submit after-sales evaluation

2. Merchant side function

2.1 Store Settlement
- Merchant registration and certification
- Submit business license and other qualification documents
- Set basic store information (name, LOGO, introduction, etc.)

2.2 Commodity Management
- Products on and off shelves
- Commodity classification management
- Product information editing (price, inventory, description, etc.)

2.3 Order Management
- Receive notifications of new orders
- View order details
- Mark order processing status
- Print and issue invoices

2.4 Store Setup
- Edit store information
- Set business hours
- Manage promotions

2.5 Data Analysis
- View sales statistics
- Analyze hot items
- Customer behavior analysis

2.6 To store verification management
- Check the cancellation order
- Cancel orders
- Write off record query

3. Platform management functions

3.1 Store Audit
- Review the entry applications submitted by merchants
- Manage merchant account status

3.2 Regional Agent Management
- Set the regional proxy policy
- Manage regional agent information
- Assign agent rights

3.3 Commodity Audit
- Review the product information uploaded by the merchant
- Manage product classification

3.4 Management of promotional activities
- Create promotions
- Set coupons
- Manage limited time discounts

3.5 Order Management
- Monitor order flow
- Handle abnormal orders
- Refund Management

3.6 Reports and Data Analysis
- Generate sales reports
- Analyze user behavior data
- Operation strategy development

3.7 User Management
- Manage user accounts
- Handle user complaints
- Maintain user feedback



 
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